Our Policies

Lake Logan Loft is the guest house on our private property.  We take great pride in our home and grounds.  Please come prepared to respect and care for it like it was your own.  We are happy to welcome you and share our "little piece of paradise" with you.  
Come as a guests, leave as friends!  
  1. ​No guest under 21 years of age.
  2. Photo ID at check in and a copy for the records will be taken.
  3. Waiver of Liability - will be required to sign upon arrival ~ download at the bottom of this page
  4. We reserve the right to refuse any reservation.
  5. Full payment is required when reservation is made.  Credit Card information will be kept on file and the card will be charged for any theft or damage caused by the guest.  
  6. No refunds are given within 60 days of the reserved days.   Refunds given outside of the 60 days will be refunded less $300 cancellation fee.  No refunds given if a guest is required to vacate the premises because of disruptive conduct or failure to follow our rental policies.
  7. NO PETS /  NO CHILDREN (infants excepted and pack n play is available for your use in the Loft)
  8. Check in 4 PM  - may be modified with prior notice - may be subject to an additional charge.
  9. Check out 11 AM - may be modified with prior notice - may be subject to an additional charge.  You may stay at our property and Kayak or just relax in the gardens, but we must have the Loft vacated so that we can prepare for the next guests checking in later in the day.  
  10. Self Check-in is our policy  to accommodate your ever changing arrival plans.  You must check-in immediately upon arrival and text photos of both your drivers license' (all guests) and the credit card used for payment of your stay.  
  11. ​Absolutely NO VISITORS.  Only the 2 guests that are registered may be on the property or in the Loft.  
  12. Life Jackets & Water Shoes – I have several you may use in various sizes, but if you require a perfect fit, you may want to bring your own gear.    You agree that use any of our gear at your own risk, including but not limited to, the kayaks, water shoes, life jackets.
  13. Bugs - We do professionally exterminate our Loft, but it is not bug proof.  Please remember that you are in the woods and we have invaded the woodland creatures’ habitat and you will see bugs, spiders and mice occasionally. No refunds issued for insects or mice found in the Loft.  
  14. No refunds will be issued for disruptions of any utilities including, but not limited to, power outages, water outages, etc. These failures are beyond our control.  Please report inoperative equipment to Lake Logan Loft and we will make every effort to have repairs done as quickly as possible during reasonable hours. Speed of service cannot be guaranteed.
  15. Guests agree to hold Lake Logan Loft and the owners harmless from any accident or injury whatsoever, which may occur in the Loft or on the property or on the lake using the available kayaks, during their occupancy or visit. 
  16. Your verbal authorization at time of reservation, making an online reservation, payment of money and/or taking possession of the property is evidence of your acceptance of our policies and your intent to use the property as a vacation rental.  Failure to follow our policies will result in being ask to leave without a refund.  
  17. Policies and rates subject to change without notice.                                                                             Additional Requests and Information relevant to your stay at the Loft
  18. Fire Extinguisher – On the counter in the laundry room.
  19. NO SMOKING in the Loft please.  You may smoke on the Loft deck if you use a proper ashtray and DO NOT flick ashes or drop the butts over the deck.  Rub out only in the ash tray provided, NOT on any surface other than the ashtray please.  If you smoke in the Loft, the charge will be $450 UP. 
  20. Bedspread – Please remove it, fold it and place it in the back of the closet with the pillow shams.  You may choose from the 6 pillows in the closet for your comfort.  There are extra blankets.  Please leave out whatever you use so that we may launder them.
  21. Induction Stove Top – Please be careful of the glass top and “PLACE” pans on the surface – DO NOT slide them on the surface.  The right 2 burners are induction and the left 3 are regular electric. The unit power must be turned on before the individual burners are turned on.  There is a toaster, but not an oven. Please do not set any HOT pans on the laminate tops.
  22. Shower – Please make sure that the inside curtain is completely inside the base and closed on both sides to keep the water in the shower.  A towel is placed along the edge to catch any water that may inadvertently escape.  Please check this after showering to make sure that it is still dry.  If it is not dry, replace with a dry towel. 
  23. Toilet and Septic – Please flush early and often to prevent problems, and DO NOT flush anything but toilet paper-this includes any feminine hygiene product.
  24. Wood Floors – Please wipe up any water or ice pieces that end up on the floor to protect it from damage.
  25. Ice in the freezer may be used for your cooler.  You may use the jugs of ice for your cooler, but please wash the container outside and refreeze.  You may remove the white plastic containers of water if you need more room in the refrigerator.  Please set them outside on the deck.  Wash off the outside and place back in the refrigerator before checking out. 
  26. Microwave & Coffee Pot – turn coffee pot off while using microwave to avoid tripping breaker. 
  27. Combination push button door lock – the code will be provided.
  28. Internet – Password is - will be provided
  29. Netflix and Amazon are available on the TV as well as cable TV.           
  30. Kayaks (2) and Canoe – are on the left as you walk toward the lake.  You will see them at the edge of the ravine with 2 oars.  My dock is where the sail boat is tied up.  The ramp for easy access for kayaks is adjacent on the right of the dock.  We have life jackets available-please use them.  They are hanging inside the “box” adjacent to my house to keep them dry.  Also, you are welcome to use the water shoes that are there.  We recommend some kind of footwear as the rocks on the ramp are tough on tender feet. 
  31. Fire Ring –Wood and a started log is supplied at your fire ring.  Additional wood may be purchased.  Please check with me.  Only use the metal screen top when the fire has died down and only coals are left. DO NOT cover the hot fire pit with the vinyl cover.  The lighter is in the top drawer to the right of the kitchen sink.  Simply light the paper on the starter log. 
  32. Outside – I have cleaned the decks and chairs before your arrival.  Nature has a way of getting everything dirty very quickly in the great outdoors.  You may need to wipe off the chair seats before sitting in them.  There are cleaning rags and a small bucket on the back of the washer-use a small amount of dishwashing liquid. 
  33. Wine is available in the Loft.  Please leave a cash donation of $15 per bottle.  Thank you. 
  34. Supplies – Feel free to use the supplies, but please don’t take them with you-such as toilet paper, bath soap etc. If at any time you need something or a supply runs out in the Loft, please let me know and we will get it for you.  Other things you may want or need will be available at Walmart or Krogers about 3 miles away. 
  35. Lights – please shut them off when you are gone. Most are equipped with dimmers and the on/off is the small button below the dimmer.  Inside the front door, there are 2 banks of switches.  The top bank controls the ceiling fan.  It take a few seconds for it to start up and the one switch must be in the on position for the other switch to turn on the fan.  The light is always lite on the fan if it is on.  The lower bank of 3 switches control the outside lights (2) and the furthest switch is the small chandelier right in front of the window at the entry door.  Feel free to leave the stove hood light on.  It is a good night light and the place isn’t so dark inside upon coming back.   A couple of switches in the Loft are inactive. 
  36. Temperature Control – Please adjust so that you are comfortable.  The heating/cooling system responds very quickly so it is reasonable that you can turn down the power/fuel usage while you are out for the day.  Please use all resources effectively and conservatively.
  37. Shoes – We have provided slippers in several sizes for you to wear in the Loft.  If you wear shoes, please be sure that they are clean and dry or just wear socks. Thank you for helping to keep everything clean and undamaged.
  38. Wild Life – We have a variety of wild animals that wander through the property.  I hope you will enjoy the sightings.
  39. The Property extends from the Loft to the Lake and from the road to the road across the ravine.  Feel free to roam the entire property, excepting directly behind our home, to preserve our privacy.
  40. Clean up - We will appreciate it if you will clean up after yourselves and leave the Loft in the same condition that you found it. We do not provide maid service. Please run the dishwasher and make sure that the towel is in place under the door of the dishwasher in case of a leak.  Dishes do not need to be put away, only left clean in the dishwasher.  
  41. Linens – All of our linens are laundered using the sanitizing cycle with very HOT water.  This includes the mattress pad.  The throws and blankets are also laundered between every guest so that you can feel comfortable snuggling up with any of our linens.  Place used towels/wash cloths in the laundry basket in the laundry room.  Leave other linens on the bed for us to take care of.  Thank you. 
  42. Books and DVD’s –If you start a book that you would like to take with you, you may purchase it for $5 or if you bring a book to exchange you may at no charge.  This is for paper backs only please.  Please leave cash to pay for them.  Please be considerate and do not take the DVD collection.  They are nice to have in the Loft in the rare case of internet failure that is not restored in a timely fashion.   
  43. Damages – If you damage something or it is damaged when you arrive, please be sure to notify me immediately. 
  44. Furniture – Please do not move any of the furniture or the display items.  Certain items may be for sale.  Ask for more information.   
  45. Restaurants – We recommend:
    1. Millstone BBQ - 2 miles (outside seating) across the lake close to the Holiday Inn. 
    2. Cedar Inn – 10 miles, just before you get to Cedar Falls.  Lunch 11:30 to 1:30 Dinner by reservation.  (outside seating)​
    3. La Cascada Mexican – 2 miles, across from the Millstone and Holiday Inn.  (outside seating)
    4. Pizza Crossing – 4 miles, downtown or delivery – Menu is provided
  46. Pizza Crossing Delivery – 740-385-8558
  47. Other restaurants in the area but are not on my recommended list:
    1. ​Urban Grill – 6 miles on the golf course  (outside seating)  Full Bar
    2. Maya Fast Food Mexican – 4 miles downtown (outside seating)  Beer
    3. Utopia – 4 miles downtown  (outside seating)  Full Bar
  48. Hand Rail on Stairs - Please hold the hand rail on the steps especially when descending, to prevent slips and falls.  Acorns are currently falling and it would be very easy to step on one and lose your balance or twist your ankle.  Please hold the handrail. 
  49. Acorns will hit the metal roof in the fall and occasionally a branch may break free from the tree and crash onto the roof.  This usually sounds much worse than it is.  The rain on the roof is a lovely and soft sound and we hope you will enjoy it if rain should come while you are here.
  50. Life Jackets & Water Shoes – I have several you may use in various sizes, but if you require a perfect fit, you may want to bring your own gear.    You agree that use any of our gear at your own risk, including but not limited to, the kayaks, water shoes, life jackets.
  51. Bugs - We do professionally exterminate our Loft, but it is not bug proof.  Please remember that you are in the woods and we have invaded the woodland creatures’ habitat and you will see bugs, spiders and mice occasionally. No refunds issued for insects or mice found in the Loft.  
  52. We reserve the right to refuse any reservation.
  53. NO PETS /  NO CHILDREN (infants excepted)
  54. Check in 4 PM  - may be modified with prior notice - subject to an additional charge
  55. Check out 11 AM - may be modified with prior notice - subject to an additional charge
  56. Appointment must be made for check in time - Late arrivals will be accommodated if proper notice is given.  
  57. Absolutely NO VISITORS.  Only the 2 guests that are registered may be on the property or in the Loft.  
  58. No refunds will be issued for disruptions of any utilities including, but not limited to, power outages, water outages, etc. These failures are beyond our control.  Please report inoperative equipment to Lake Logan Loft and we will make every effort to have repairs done as quickly as possible during reasonable hours. Speed of service cannot be guaranteed.
  59. Your verbal authorization at time of reservation, making an online reservation, payment of money and/or taking possession of the property is evidence of your acceptance of our policies and your intent to use the property as a vacation rental.  Guests agree to hold Lake Logan Loft and the owners harmless from any accident or injury whatsoever, which may occur in the Loft or on the property or on the lake using the available kayaks, during their occupancy or visit.
  60. Failure to follow our policies will result in being ask to leave without a refund.  No refunds are given if a guest is required to vacate the premises because of disruptive conduct or failure to follow our rental policies.
  61. Policies and rates subject to change without notice.
Our cancellation policy:  
Big Pine ~ Summit Lodges 
Full refunds outside of 90 days ~  50% refund between 60 and 90 days ~  No refund within 60 days
Bélla Casa ~ Avalón Villa
The Frontier Cabin ~ Château Lake Logan ~ Lake Logan Loft
Full refunds outside of 60 days ~   No refund within 60 days
less $300 cancellation fee (will be applied to a future booking)
Below is a copy for download, however a copy will be available in the Loft upon your arrival
policies_for_download.pdf
File Size: 477 kb
File Type: pdf
Download File

Thank you for your attention to our Policies

Call or Text Evelyn:     877-839-9983​ 
email:  OurGuestsAreBest@gmail.com
Fax    877-234-6210